At Gadwish, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
1. Returns
You can request a return within 5 days of receiving your order.
Wrong Item Received
The item must be unused, in its original packaging, and in the same condition that you received it.
To start a return, please contact us at [gadwishspprt@gmail.com] with your order details.
2. Non-Returnable Items
Certain products such as Headphones, Screen Card, Pen drive , Motherboard ,Ram, SSD or items damaged after delivery are not eligible for return unless defective.
3. Refunds
Once we receive and inspect your returned item, we’ll notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5–7 business days.
4. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us within 7 days of receiving the product.
5. Shipping Costs
Customers are responsible for paying the return shipping cost, unless the return is due to our error (e.g., defective or wrong item sent).
When will I get my order?
Check in the icon CHAT-In chat at the bottom you can type your tracking number and see the current status.
Check your email – Look for an order confirmation or shipping email. It usually has a tracking number and estimated delivery date.
Use the tracking number – Go to the courier’s website (e.g., FedEx, DHL, India Post) and enter the tracking number to see the current status.
Contact the store – If you don’t have tracking info, reach out to your store’s customer support via email, chat, or phone. They can give you the exact delivery estimate.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Rahul
⭐⭐⭐⭐⭐
"Fast shipping and great quality! I bought a headphone and it works perfectly. Definitely ordering again from this store."
Vikram
⭐⭐⭐⭐
"Good products at reasonable prices. The keyboard I ordered arrived on time and works exactly as described. Only wish they had more color options."
Arjun
⭐⭐⭐⭐
"The packaging was neat and secure. My laptop charger arrived safely. Overall a smooth experience."